Reference

esse66 Privacy Policy For Your Account

Our Privacy Policy explains what account, wallet and device details we collect when you open and use an esse66 account.

Account dataWallet recordsDevice accessPolicy requests
esse66 esse66 Privacy Policy For Your Account
HELP ROUTES

Where To Ask About Privacy Policy

A clear contact path matters when you want to see, correct or question account data. We keep privacy requests close to the account help route so you can explain the issue without sending unnecessary wallet credentials. When you write, tell us the account phone number or payment reference involved, the device path you used, and the change you want considered. For a QRIS receipt, a DANA status or a login record, that detail helps us locate the relevant entry while limiting what you disclose.

Team online

Account access request

Ask us to confirm which account details are connected to your login. We may ask you to complete the same phone verification step used before account access, so a request is matched to the correct account rather than released to an unrelated contact.

Wallet record question

If a DANA, OVO, GoPay or QRIS reference appears unclear, send the transaction reference and date through account support. We use that narrow detail to check the payment record without asking you to reveal a wallet password or full security code.

Correction request

Tell us which account field or device record needs correction and why it is inaccurate. We can review the request against the account path, including whether you reached the lobby on mobile or desktop, and explain the next step where local law permits.

HANDLING DETAILS

What We Do With Your Account Data

We handle policy questions through practical account controls rather than broad promises. Phone verification helps us distinguish your access request from another person using the same device, while session and payment records…

Account details

We use your submitted account details to create and maintain your access, complete phone verification and respond to requests about the Privacy Policy. If a detail changes, ask us to update it through support rather than opening a second account with conflicting contact data.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference lets us match a cashier event to your account. We check the reference and status, not your wallet password. These records help us resolve disputed or incomplete payment steps.

Device and cookies

Your mobile browser or desktop can provide session, browser and connection details used to keep account access working. Cookies may preserve a session choice or detect a broken page. You can manage browser cookie settings, although some account steps may then need repeating.

Security checks

We may compare a sign-in with phone verification, recent account activity and device signals when access looks unusual. This reduces the chance of releasing account details to the wrong person. We will not ask for your wallet password through an open support message.

Retention period

We keep each category of record for the period needed for its stated purpose, account security, payment reconciliation or a legal requirement. When that reason ends, we remove or limit the record where local law permits, subject to any necessary dispute or audit hold.

Your policy contact

You can ask what data we hold, request a correction, question a payment record or ask about deletion through account support. Include a useful reference but avoid sending unnecessary identity documents or wallet credentials. We explain any verification step before reviewing the request.

Privacy Policy Questions For Indonesia

These Privacy Policy answers cover the account situations you are most likely to encounter before or after access. We keep the wording practical: what is collected, why wallet references appear, how device data is used and how you can contact us. If your question concerns a specific DANA, OVO, GoPay or QRIS record, include its reference when you contact support.

The esse66 Privacy Policy covers account details, phone verification, payment references, device and browser signals, cookies, support messages and retention. It applies when you create an account, sign in, use a cashier path or ask us to inspect a record, where local law permits.

We use your phone number to create an account, complete the verification step before account access and distinguish your request from another person using your device. If the number is inaccurate, contact support and ask for a correction rather than creating duplicate account details.

Yes. The Privacy Policy covers the transaction references and status details connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account steps. We use those records to match a cashier event and check a receipt, not to request your wallet password.

You can ask us to identify the account data connected with your access, including relevant contact, session or payment records. Send the request through account support with a limited reference. We may complete phone verification before sharing details, where local law permits.

Cookies can remember a session choice and help us identify whether a page or device path loads correctly. You can change cookie settings in your browser. If cookies are restricted, you may need to repeat sign-in or phone verification during a later session.

Tell support which account field, device record or payment reference is inaccurate and provide the reason for the correction. We compare the request with the relevant account path before changing it. For a wallet issue, include the reference and date, not a password.

You can ask us to remove or limit data through account support. We review the request against account security, payment reconciliation, disputes and legal requirements. Where local law permits, records no longer needed for those purposes are removed or restricted after review.